The following terms and conditions apply to accessing and using this site. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are accepting the terms, conditions and disclaimers contained in this notice.
Purchasing
Purchasing from The Dutch Oven Bakery store is a quick, easy and secure way to purchase products online. Products displayed in the online store page can be purchased using Visa or MasterCard transactions. You can cancel an order before it has been dispatched by emailing info@thedutchoven.org
Use of Products and Services
The products and services available on the site, including any samples The Dutch Oven may provide to you, are for personal use only. Please contact us if you have a question regarding shopping.
Pricing
All prices at the Dutch Oven are represented in NZD. All prices are correct at time of publication; however we reserve the right to alter prices for any reason and at any time. All purchases are processed by Visa or Master Card.
Shipping and Delivery
All orders within New Zealand have a flat rate shipping that will be communicate to you when you process your purchase. Orders are shipped via NZ Post. Please note we can only deliver within New Zealand.
Delivery Times
Please allow 3-5 working days for delivery. For rural delivery please allow an extra 3-5 working days. Please note we will do our best to dispatch your order the day it is completed, however delivery times may vary depending on postal transit services, natural disasters and other events beyond our control. As some products may be made to order occasionally this could take longer. If so we will be in touch.
Delivery Address
Please ensure that the delivery address you have entered with your order is correct. We cannot change the delivery address on the order once it has been dispatched. The Dutch Oven will not be responsible for orders that go missing when the customer has incorrectly advised us of their address. Should you enter the incorrect address, The Dutch Oven is not obliged to re-send the order to the correct address at our expense.
Security
www.thedutchoven.org uses secure payment system for your order online.
Returns
The Dutch Oven hopes that you will love your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods, provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund. The Dutch Oven shall not be responsible for any damage whatsoever caused in the event that the goods are stored incorrectly or if the goods are in any way adapted or used in a manner not intended by or made known to us.
Please contact us by emailing info@thedutchoven.org and we will organise the return for you. Please provide full details of the customer order number and the goods which are being returned. On receipt of the returned goods we will give you a refund of the amount paid for the goods. Refunds will be made against the original form of tender. Please note that the return costs will not be reimbursed. To improve our service please let us know the reason for returning any goods.
Use of the Service by You
Your right to use the service is personal to you. You may not authorise others to use the service and you are responsible for your own use of the service, the services content information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.
Privacy
The Dutch Oven never passes on, sells or distributes your information to anyone else. If you choose to join our mailing list we will email you with product news and other relevant information. At any time you can unsubscribe from our mailing list.
Right to Use Site and Content
You must make your own assessment of the content suitability and services offered for your own purposes. You are solely responsible for actions taken based on information in and accessed via this site. While The Dutch Oven has tried to ensure the information on this site is complete and accurate, it does not guarantee such information will be so when you access it.
Intellectual Property Rights
All information and content available on this site, including but not limited to The Dutch Oven’s name and logo, product images and descriptions, site design, text, graphics, images, trademarks, the selection and arrangement thereof are the property of The Dutch Oven. No part or portion of this site may be copied, sold or used in any manner without the written consent of The Dutch Oven.
Disclaimer
This web site provides general information about The Dutch Oven and their products, services and interests. The Dutch Oven reserves the right to change, delete or move any of the material on the website at any time without notice. The Dutch Oven shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the service. This includes viruses alleged to have been obtained from the service, your use of or reliance on the service or any of the information or material available on the service, regardless of the type of claim or the nature of the cause of action.
Contact Details
If you have any queries regarding the site content of www.thedutchoven.org please email info@thedutchoven.org The Dutch Oven reserves the right to update or modify these terms and conditions at any time. When changes are made, we will make the revised version available on this webpage and update the date below.
05 december 2023